Privacy notice and Statement of purpose.Heartbeat High does not assume responsibility for any lost or stolen personal property. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Heartbeat High or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.
#HIGHFIVE CHALLENGE FULL#
I understand that classes may be physically strenuous and I voluntarily participate in them with full knowledge that there is a risk of personal injury, property loss or death. I agree that Heartbeat High is in no way responsible for the safekeeping of my personal belongings while I attend class.
If masks are enforced by the government for our health and safety, Heartbeat High will still operate as normal. The paused period will be for the period of which Heartbeat High is forced to close according to government regulations. If Heartbeat High is forced to close due to government restrictions, you will be contacted via email and the challenge will be put on pause. You will not be charged and your session will be credited back to your account. You will be contacted by either phone or email at least 2 hours before the commencement of the class. Heartbeat High reserves the right to cancel a class if need be. A class must have a minimum of 3 participants to run. Definitions: Late Cancel – you cancel your class within the 4 or 8 hours prior to start time via Mindbody, HBH app or online (depending on time of your class, please see above) No Show – you do not cancel your class via to start time and do not turn up *Please be considerate to the and fellow Pilate lovers by cancelling your class if you cannot attend. If you do not show up to class you will be charged a $15 no show fee. All classes: If you late cancel a class you will be charged a $10 fee, however the class will be re-credited to your account to use during the challenge period. This includes if you get into a class from a waitlist. Classes from 12pm onwards: Cancellations or rescheduling of classes need to be made more than 4 hours prior to your class start time. LATE CANCELLATION POLICY Classes between 5.30am – 11.30am: Cancellations or rescheduling of classes need to be made more than 8 hours prior to your class start time.
#HIGHFIVE CHALLENGE HOW TO#
Please do not hesitate to ask for assistance if unsure on how to cancel or reschedule. Text msg, voicemails or phone calls will not be accepted. Cancellations or rescheduling can only be made via the Mindbody app, HBH app or online. Please make sure you remove yourself from the waitlist if you no longer wish to attend. If you add yourself to the waitlist, you are committing to attend that class should a spot open up. If a class is fully booked you are able to be added to a waitlist and if any cancellations may occur, you will be notified up to an hour before the class starts. Class bookings are essential and must be made through the MindBody app, Heartbeat High app, or directly through the studio. You may not suspend or extend this purchase.
No extension will be permitted to the specific valid time frame unless for medical reasons.
All purchases are non-refundable and non-transferable between clients. If you book into and attend more than 15 classes, an automatic $27 (per class) discount casual fee will be charged to your account. By purchasing this challenge, you are entitled to attend 15 classes between the 1st June, 2023 and the 30th June, 2023.
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